Shipping Policy

Welcome to Saint Club! We’re excited to provide you with fashionable clothing and exceptional service. Please take a moment to review our shipping policy to understand our shipping procedures, delivery times, and more.

Processing Time

• Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Peak Seasons: During high-volume periods such as holidays or sales, processing times may be delayed by a few additional days.

Shipping Rates and Estimates

We offer the following shipping options for your convenience:

Domestic Shipping (Canada)

• Standard Shipping: Free on orders over $50.00. For orders under $50.00, a flat rate of $5.00 applies. Delivery typically takes 3-7 business days.
• Express Shipping: $10.00 flat rate. Delivery typically takes 1-3 business days.

International Shipping

• Standard International Shipping: Calculated at checkout based on your location. Delivery typically takes 7-21 business days.
• Express International Shipping: Calculated at checkout. Delivery typically takes 3-7 business days.

Note: International customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country. These charges are not included in the shipping cost.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). Please allow 48 hours for the tracking information to become available.

Delivery Issues

• Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly.
• Incorrect Address: Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.

Shipping Restrictions

• PO Boxes: We do not ship to PO Boxes. Please provide a valid street address for delivery.
• Military Addresses: We are unable to ship to military addresses at this time.

Delayed or Missed Deliveries

While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, holidays, or carrier delays may affect your delivery. If your order is significantly delayed, please contact our customer service team at [Your Customer Service Email] for assistance.

Returns and Exchanges

For information on returns and exchanges, please visit our Return Policy page.

Contact Us

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at:

• Email: [Your Customer Service Email]
• Phone: [Your Customer Service Phone Number]
• Live Chat: Available on our website from [Your Live Chat Hours]

Thank you for shopping with [Your Store Name]! We appreciate your business and are here to provide you with the best shopping experience possible.